Privacy & Security

Security


Your online purchase from IOTA is made in a secure environment. All your payment information is held on a secure server, which is situated on a standalone private network completely isolated from other networks and connections. The data is held and transmitted using industry standard encryption (128 bit SSL, for the technically minded), meaning it cannot be diverted or intercepted by any third party. When entering the payment part of our site, a padlock icon will appear at the bottom of your browser window, indicating that the transaction is secure, and you may also see a popup window telling you that you are entering a secure area.

Cookies


This website uses cookies to help us keep track of what you have in your basket, as do other online retailers. A cookie is a small text file which is temporarily placed on your computer, and cannot harm it in any way.

Privacy


The information we collect from you when you make a purchase is only that which is needed to process and deliver your order. This information will be used by our payment provider to verify your transaction. We will also need to pass on your name, address and telephone number to our carrier company so they can contact you to arrange delivery. Apart from this, we will not disclose any personal information to any third party. This means you will never be contacted by any other company as a result of giving us your details.

We will keep a record of your name, address, email and phone number on our database along with your purchase history, so that we can access your information if you contact us regarding your delivery, or if you need to return or exchange an item. We may use this information to occasionally send you notification of special offers, sale lines or new ranges. If you prefer not to be contacted by us in this way then you have the opportunity to select the appropriate tick box when you give us your personal details.