Terms & Conditions

By purchasing goods from IOTA Garden and Home Ltd you enter a legally binding agreement with us on the following terms, which affect your rights and liabilities. 

Basis of the sale
An agreement for us to sell you goods is made on these terms when we accept an order made by you via our website. The description of the goods, the price and delivery costs are set out in the order page. We will confirm acceptance of your order on-screen.
We aim to give you the clearest possible idea of the nature of the goods we sell. However, you appreciate that our planters and furniture are all hand finished and with some materials such as natural stone there are inevitably variations in colouration. 
In the case of the small selection of plants we offer, specimens will vary slightly and sizes shown are approximate.

Details of the order
The quantity, quality and description of the goods will be those set out in your order (if accepted by us).
Orders are accepted at our sole discretion but are normally accepted if the goods are available, the order reflects current pricing, and your credit or account card is authorised for the transaction.

Out of stock items
If any items on your order are temporarily out of stock we will inform you, and you will have the option of split delivery, or cancellation.  

Payment terms
We will charge your credit card account for payment a day or two prior to the goods leaving our warehouse.  For bespoke items payment is collected at the time of ordering.

We will take all reasonable care to keep all information connected with your order secure but we cannot be held liable for any loss that you may suffer if a third party obtains unauthorised access to any data, including credit and account details you provide when accessing or ordering from this Web Site, unless this is solely due to our negligence.

We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate.  We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions.
We will aim to deliver within the quoted time frame but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, we will contact you to advise you that the delivery date will have to be extended.

Risk and ownership
Risk of damage to or loss of the goods passes to you at the time of delivery to you or, if you fail to take delivery at the agreed time, the time when we tried to deliver.
You will only own the goods once they have been successfully delivered and when we have received cleared payment in full. 

If you have a valid claim in respect of any of goods which is based on any defect in their quality or condition or their failure to meet specification in accordance with the Contract, and you have returned the goods within a reasonable time, you will be entitled to choose either a refund of the price of the goods or replacement goods free of charge.
We shall not be liable to you in connection with any contract, in tort (including negligence), contract or otherwise for any loss of profit, anticipated savings or data that your business may suffer.
These terms and conditions do not affect your statutory rights as a consumer.
We will not be liable to you or in breach of the Contract for delay or failure to perform due to a cause beyond our reasonable control.

All of the written, photographic, design and audio content of the website  together with the selection and arrangement of it and all software compilations are our copyrighted property or that of the people who have granted to us the right to use it and is protected as such. All rights reserved.
None of this material may be used without our written permission. You may download or print a single copy for your own non-commercial off-line viewing.

Contact Us 01934 522617 OR [email protected]

Contact IOTA T. 01934 522617